Store Policy

Black Diamond Armory Store Policies

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Firearm Sales

 

All firearm sales are final once the transfer has been completed.

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If a firearm is found to be defective, the purchaser should contact the manufacturer directly under the manufacturer’s warranty. Most firearm manufacturers provide repair or replacement services and are best equipped to resolve warranty issues.

Black Diamond Armory does not perform warranty repairs that could void a manufacturer warranty.

 

Returns and Exchanges (Non-Serialized Merchandise)

Most non-serialized merchandise may be returned or exchanged within 14 days of purchase provided that:

• The original receipt is presented

• The item is unused and in original packaging

• The item is in resalable condition

 

All eligible returns are subject to a 15% restocking fee.

 

Refunds will be issued in the original form of payment when possible.

 

Non-Returnable Items

For safety and regulatory reasons the following items are not eligible for return or exchange:

• Ammunition

• Reloading components

• Paper targets and clay targets

• Cleaning liquids, aerosols, or chemicals

• Single-use hearing protection

• Food or consumable products

 

 

Background Check Denials

 

If a firearm transfer is denied during the required background check process, the firearm will be returned to store inventory.

A $25 processing and restocking fee will apply to cover administrative costs associated with the transaction.

NFA Transfers (Form 4)

 

If an NFA transfer application is denied by the ATF:

• The NFA item will be returned to store inventory

• A 25% restocking fee will apply

• Refunds for the item itself will be issued as store credit

The federal tax stamp will be refunded directly by the ATF to the applicant according to ATF procedures.

 

 

Trades

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Black Diamond Armory may accept trades at our discretion.

Trade offers are evaluated based on current market conditions and resale value.
 

We reserve the right to decline any trade offer.

 

Consignment items are not eligible for trade.

 

 

Consignment

 

Black Diamond Armory accepts consignments for firearms and other eligible items.

Standard Terms

• Consignment fee: 18% of the final sale price (before tax)

• Standard consignment period: 60 days

When an item sells, payment to the consignor will be issued by check after deducting the consignment fee.

The consignor may either accept our recommended market price or set their own asking price with a specified minimum acceptable offer.

 

Marketing

 

Consignment items may be promoted through store marketing channels including social media or third-party marketplaces such as GunBroker.

The consignor is responsible for any fees associated with third-party marketplaces.

 

Early Withdrawal

If a consignor chooses to remove an item prior to the end of the 60-day consignment period, a 12% withdrawal fee will apply to compensate for administrative and marketing costs.

 

Unsold Items

If the item does not sell after the 60-day consignment period, the consignor may retrieve the item for a $10 processing fee.

 

Retrieval of Firearms

Any firearm returned to a consignor must be transferred in accordance with all applicable federal and state laws, including completion of ATF Form 4473 and any required background check.

 

Failed Background Check When Retrieving Firearms

If a consignor or firearm owner attempts to retrieve a firearm and fails the required background check, the firearm cannot legally be returned to that individual.

In this situation the firearm must be:

• Sold on consignment,

• Transferred to another legally eligible individual, or

• Otherwise disposed of in accordance with federal and Minnesota law.

If Black Diamond Armory must resell the firearm due to the owner being legally prohibited from receiving it, the consignment fee will increase to 30% of the final sale price to cover additional administrative time, compliance requirements, and resale efforts.

 

 

Layaway

 

Layaway is available for most items under the following terms:

Minimum deposit: 50% of purchase price or $250, whichever is greater

Layaway period: 4 months

Customers may make payments at any time during the layaway period.

If the item is not paid in full within the 4-month period:

• All payments made will be forfeited as a cancellation fee

• The item will be returned to store inventory

Customers are responsible for keeping track of payment schedules and layaway deadlines.

 

 

Special Orders

 

Special orders typically arrive within three weeks, though shipping delays may occur depending on supplier availability.

Customers will be notified when their order arrives and is ready for pickup.

 

 

Work Orders / Gunsmithing

 

Work order inspections and quotes are provided at no charge.

Minimum gunsmithing charge: $55
Labor rate: $80 per hour after first hour. First hour is $55.

Items will not be released until all work order charges have been paid in full.

 

 

Firearm Storage

 

Firearms left in the custody of Black Diamond Armory for transfer, repair, consignment, or other services may be stored free of charge for up to four (4) months.

After four months, a storage fee of $25 per firearm per month will apply.

Firearms will not be released until all applicable storage fees and service charges have been paid.

All firearms released to a customer must comply with all federal and state transfer requirements including completion of ATF Form 4473 and any required background checks.

 

 

Unclaimed or Abandoned Firearms

 

Firearms left in the custody of Black Diamond Armory for more than eight (8) months without being claimed may be considered abandoned property.

Prior to any disposition of the firearm, Black Diamond Armory will attempt to contact the owner using the last known contact information on file. Written notice may be provided by mail or other reasonable means advising the owner that the firearm must be retrieved within 30 days.

If the firearm is not retrieved within the notice period:

• The firearm may be transferred to store inventory, sold, or otherwise disposed of in accordance with applicable federal and Minnesota law.

• Proceeds from any sale may be applied toward unpaid storage fees, service charges, or administrative costs.

Any firearm returned to the owner must comply with all required federal and state transfer procedures, including completion of ATF Form 4473 and any required background checks.

Black Diamond Armory is not responsible for depreciation in value, market changes, or loss of manufacturer warranty coverage during extended storage periods.

 

 

Policy Updates

Black Diamond Armory reserves the right to update or modify these policies at any time. Updated policies will be posted in-store and online.